Returns & Refund Policy
DRAFT — subject to legal review by ShopFluxx.
Returns & refunds
Because items are imported to order, returns are handled case-by-case:
- Contact us within 48 hours of delivery if your item arrives damaged or incorrect.
- Provide photos and your order number.
- Approved cases may receive replacement sourcing, store credit, or partial refund.
Custom or personalised orders may not be eligible for return.
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