Returns & Refund Policy

Draft. Subject to legal review by ShopFluxx.

Returns & refunds

Because items are imported to order, returns are handled case-by-case:

• Contact us within 48 hours of delivery if your item arrives damaged or incorrect.
• Provide photos and your order number.
• Approved cases may receive replacement sourcing, store credit, or partial refund.

Custom or personalised orders may not be eligible for return.

See Delivery & Shipping →